IMPROVE YOUR CRM USING BUSINESS INTELLIGENCE SERVICES IN SAUDI ARABIA

A customer who is satisfied by your product or services will recommend that to others too and similarly an unsatisfied customer will discourage others to avail your organization's products and services. Keeping an existing customer, consumer or stakeholder is easy than finding a new one or making your organization’s repute again. Two important factors, apart from Business Intelligence solutions in Saudi Arabia to become top notch in business include

1.         Making an exceptional product

Making an exceptional product needs strategy, planning and ensuring quality that can be achieved using skilled team in your organization’s business. Taking big data consulting services in Saudi Arabia from some experienced organizations or hiring good resources can do this task easily.

2.         Keep customers happy

Important part that business people forget during planning, production and even marketing phase is customer’s relationship management and targeted audience of the system. Asking a consumer by using words “Your valuable feedback or suggestions to improve product” make customer feel an important stakeholder of your organization. Some tips to engage customers for better marketing and product reviews are.

·         Chats

Online chats for customer supports and customer queries can provide the customer with ease and trust and can lead to good repute of your business.

·         Social media

Social media is a powerful platform for marketing and social recognition of your business and organization. Posting and marketing products on social media channels and quickly responding to customers inquiries and questions can help in building your organization's repute as these platforms are public and people having not a direct concern with your organization and products can also see your products. Big data consulting services in Saudi Arabia can also help in customer relation management here.

·         E-mail

E-mail marketing and taking feedback from customers on email is also encouraged to engage customers and stakeholders.

Bilytica, a Business Intelligence and Analysis service provides helps your organization in maintaining BI Reporting Dashboard to enhance your organization's customer relationship management.